FREQUENTLY ASKED QUESTIONS (FAQs)
What hair type does the Blowbrusher work best on?
Blowbrusher works for all types of hair - short, long, curly, straight, wavy, natural, thin, thick hairs.
Does It Work on Wet Hair?
Yes, the brush can be used on wet or dry hair without heat damage and split ends.
Is Blowbrusher heavy to hold?
The design is light weight with ergonomic handle so it's easy to hold comfortable while styling your hair.
Is Blowbrowsher Vegan Friendly?
Yes, Blowbrusher is Vegan friendly. Non of the materials used on our products came from animal products.
Can I travel with my Blowbrusher?
The Blowbrusher can fit in any space so you can take it along with you anywhere.
Where do you ship from?
We have warehouses in Australia and in the UK. We'll always ship from the warehouse nearest to you to make sure you receive your order fast. No custom charges, and no delays to your orders.
How long does delivery take?
We dispatch all orders within 24 hrs. you will receive a tracking number to track your order once shipped. All orders takes 2-3 days ( AU & NZ) , 2-3 days (UK), 2-7 days (U.S, EU & Canada) to deliver. We're here 24/7 for any enquiries regarding your order.
Do You Have a money back Guarantee?
The blowbrusher comes with a 100% RISK-FREE GUARANTEE. Designed to meet strict manufacturing and safety standards, we’re confident you’ll be pleased with our hair brush blow dryer. If you are not completely satisfied with your product, contact our support desk and we will make it right by offering you a full refund or replacement. We make online shopping experience Simple & Risk-Free!
What courier services do you use?
I’ve already submitted my order, but I need to make a change! What do I do?
We process our orders quickly, but we will do our best to accommodate any requests you may have. The best way to adjust an order is to send an email at firstname.lastname@example.org
I placed an order but I didn't receive a confirmation email, what's going on?
Kindly check your SPAM folder to see if your confirmation email was sent there or reach out to our customer service team at email@example.com
We use Australia post for Australia and New Zealand and Royalmail for UK.Will I be charged custom charges?
I don't have a tracking number, when will I get it?
No, all orders are shipped locally and DO NOT incur any custom charges.
Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For payments, we are using a certified payment gateway provider. All credit card details are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). We adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, Amex and Discover. We, therefore, do not see or keep your credit card information. You can check that we use technologies that encrypt data during transmission in our URL, which starts with “https” instead of “http,” as the “s” stands for “secure.
You will get a tracking number once your order has shipped and you will get an email notification when your order ships!
What payment methods do you accept?
We accept payment via PayPal and all major Credit and debit Cards, Google and Apple pay.
How safe is my personal information?
I got a damaged/faulty product, what should I do?
Oh dear! We are so sorry! Please contact our support desk and we will rectify the issue right away. Do provide us with your order number, a photo of the damaged/faulty product you received to firstname.lastname@example.org
How do I contact you?
Please see our contact page for e-mail, phone numbers and live chat.